“Most business owners will likely have a knack for selling a product or service. Thus, it likely won’t be hard for these entrepreneurs to come up with a Tweet or status update with a subtle call-to-action message.
However, while these queries as Tweets or status updates are easy to do, business owners will likely be unfamiliar with how to respond to comments from potential customers. An expert social media consultant can show business owners how to respond to comments properly and maybe even start a positive discussion going.”
Advertise Positive Reviews
Positive reviews tend to neutralize the effects of negative reviews, especially when they severely outweigh the negative ones. That said, do not be afraid to let potential clients know where your positive reviews are posted. Not only do potential customers get to see those positive reviews, you also save them the time and energy of searching for these reviews themselves.
It can be difficult to monitor all the review sites on the Internet, especially if you do not have a team dedicated for online reputation management. If you find yourself in such a situation, do not hesitate to contact an experienced online marketing consultant like Spear Networking.
Social media sites like Facebook and Twitter have transcended stereotypical social media functions and have become portals to information. Many users “share” articles of interest on their profiles, allowing an article to spread faster than it normally would. As such, businesses would be wise to take advantage of this change. That said, here are a few tips to help you harness the power of social media websites:
When you notice someone has added your business’ social media profile, be sure to follow them back. Doing so increases your base audience exponentially. At the same time, share positive posts about your business on your profile to let everyone know that you take the time to read what people say about you and that you appreciate the kind words.